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The DGSN continues its modernization

• Digitization, equipment, infrastructure, workforce, governance, the DGSN takes stock of the year 2021
• Better equipped and well trained, the police become more efficient.

The year 2021 was marked by the implementation of a series of structuring projects initiated by the General Directorate of National Security (DGSN) in terms of security governance and the strengthening of the IT infrastructure of the police services, in particular. direct relationship with security issues in its service dimensions.

In the annual report of the National Security services for the year 2021, the DGSN indicates that it has launched the project to modernize and consolidate the police districts as local police structures that guarantee prevention and interaction. fast with the needs of the citizens of this public safety establishment.

The number of these structures has currently reached 448 police districts covering all urban agglomerations at the national level, which structures have been strengthened by human resources and new professional skills represented by 333 police officers of different ranks, including 46 commissioners. police, 101 police officers and 186 police inspectors. This made it possible to increase the number of civil servants in the police districts by 12% compared to the previous year.

In the same perspective of reform, the infrastructure of the police districts has undergone a global modernization, mainly relating to the completion of the Generalization of the information system in the management of the police districts (GESTARR) to include the regional police services. in Dakhla and the prefectures of Laâyoune and Casablanca, while waiting to include the Oujda police headquarters as the last step.

It also involves the launch of a project on the integration of National Security databases, in particular those relating to wanted persons and identification data within the framework of the GESTARR system, the objective being to increase the independence and availability of the police districts, and thereby enable them to complete all security operations.

Likewise, during this year, the cities of Tangier, Tetouan, Casablanca, Al Hoceima, Taza and Safi were connected to the electronic messaging system of the National Security services in order to constitute a technological base for integrating the Police districts in the package of information systems and services provided by the DGSN.

To meet the growing demand for the new generation of the electronic national identity card, in its secure and service version, the DGSN this year, among other measures, equipped and operated 22 mobile units for the production of these identity cards for the benefit of citizens residing in rural and isolated agglomerations. These units are vehicles equipped with technologies and means connected to biometric databases, ensuring that services are brought closer to citizens.

In order to guarantee the security of identity documents, and to prevent fraudulent use of these identification data for criminal purposes, the DGSN began this year the conclusion of partnership agreements with businesses and financial establishments. which are based in their transactions on identification data.

To complete the digitization project of the public police service, in order to strengthen security services and improve the quality of services offered to citizens, the teams of engineers and technicians of the National Security continued to develop and operate of several applications and IT solutions. The objective being to allow police officers to perform their duties in an optimal way, since the current year has seen the generalization of the application of the management of communications through the emergency call line “19” at the level of 52 police centers nationwide.

It is an integrated information system allowing command and coordination rooms to simultaneously process a large number of emergency call requests from citizens, and to monitor security interventions on behalf of geolocation techniques to ensure speed and efficiency in responding to calls from citizens.

In order to guarantee transparency in the action of these field units close to the citizen, the operation of equipping mobile surveillance cameras has continued. In this regard, the use of documented data through these technical devices enabled the processing of data relating to a total of 3,303 security interventions, subject to consultation and post-control during the year 2021.

In terms of buildings and expenditure rationalization, the current year was marked by an advanced stage in the construction of the new headquarters of the DGSN on an area of ​​20 hectares in the Riad district in Rabat, with the launch of works. completion of the main building consisting of eight floors, a conference room and the police museum, as well as the completion of the construction of the outbuildings according to the schedule set in the program of this integrated project.

The year 2021 also saw the start of the new headquarters of the National Judicial Police Brigade (BNPJ). At the same time, a new headquarters of the National Scientific Police Laboratory in Casablanca was opened, with state-of-the-art technical standards and equipment, in addition to the inauguration of the police cavalry school in Kénitra. , an integrated complex for training in the field of mounted police and equestrian sports. With regard to the expenditure rationalization component, the National Security services recorded a 20% drop in telephone expenditure following the adoption of low-cost digital communication technologies and techniques, as well as maintaining a stable rate of water and electricity consumption, despite the entry into service of several new structures, equipped with environmentally friendly and energy-saving technologies.

The same trend was recorded with regard to fuel consumption and vehicle fleet maintenance expenses, despite the equipping of the central and decentralized police services with 587 new vehicles during the year 2021. These new ones vehicles have enabled the renewal of the National Security vehicle fleet and the equipment of all field units with modern vehicles, allowing them to intervene in all circumstances while being adapted to the tasks entrusted to them.

A new start for next year

The DGSN aspires to initiate, next year, a new start for the realization of a set of short and medium-term structural projects. These projects will have a positive impact on public safety issues. It is thus a question of working for the generalization of anti-gang brigades (BAG) at the level of other regional services of the Judicial Police, and of creating new brigades to fight against explosives in the cities of Rabat, Fez, Dakhla, Béni-Mellal and Agadir.

It is also planned to create, next year, two regional police training schools in Casablanca and Marrakech, following those already open in Fez, Oujda, Laâyoune, Kénitra Tanger and Bouknadel. Preparations are also underway to create new mobile law enforcement brigades, with the aim of supporting and developing operations linked to Morocco’s hosting of international demonstrations and events.

In terms of strengthening the equipment and material made available to the National Security services, it is planned to equip and renew the vehicle fleet with cynotechnical teams (teams of police dogs), and brigades specializing in the fight against crime and criminal investigation and investigations which fall under the recently established judicial police, as well as the public security services, in particular the police and the mixed brigades responsible for securing the perimeters of educational establishments.

Regarding the improvement of security services, the DGSN is currently planning the execution of a digital transition strategy to encompass various administrative services intended for citizens, and which consists of the adoption of an open and secure IT mechanism that allows the filing and processing of the procedure for obtaining administrative documents online, by exploiting the remote identification capabilities offered by the new generation of the electronic identity card, in addition to providing a remote complaint service as an advanced stage of the electronic services that the DGSN intends to implement over the next year.


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